Customers must notify Witchcraft Whips of any address changes. If a parcel is shipped to the wrong address due to lack of notice, the customer will cover any additional costs (e.g., reshipping fees).
By completing a financial transaction with Witchcraft Whips (paying for one or more items/services) you represent that you are at least 18 years of age or have reached the age of legal majority in your jurisdiction of residence.
Any use of our products are at your own risk. Witchcraft Whips accept no responsibility for any harm or damage caused by their use or misuse to any property, person or product itself.
Returns are only accepted for damaged items. If your item arrives damaged, document any box and content damage and contact us within 7 days for assistance.
Orders shipped to certain countries may be subject to taxes, duties, or other fees associated with imports, which are the recipient’s responsibility. Witchcraft Whips has no control over these charges and is not liable for any additional costs incurred upon delivery.
Witchcraft Whips cannot guarantee or control delivery times. Estimated shipping: EU 1-2 weeks, North America & Australia 2-3 weeks.
All whips and other customized products are shipped with priority, insurance and tracking (when available), which is very safe and reliable. If a parcel is lost in transit (very rare), our carrier will be allowed the time they need to investigate and try to locate/deliver the parcel. If the carrier deems the parcel as lost, a new product will be made and shipped to you as soon as possible.
We make all our products by hand with natural materials. This means that variations in thicknesses, colors, weights and other aspects might occur. This is what makes hand made products unique. We don’t use molds, robots or machines. Only hands and tools.